PRIVACY POLICY

Last updated: October 18, 2025

Welcome to Scentorium! The terms “we,” “us,” and “our” refer to RECHARGE CENTER S.R.L., operating the Scentorium online store. We are committed to processing your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Romanian data protection laws.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

THE DATA CONTROLLER: For the purpose of applicable data protection laws, RECHARGE CENTER S.R.L. is the Data Controller of your personal information collected through the Services.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information:

  • Contact details: Name, address, billing address, shipping address, phone number, and email address.

  • Financial information: Payment card information, transaction details, and payment confirmation (We do not store full credit card details).

  • Account information: Username, password, preferences, and settings.

  • Transaction information: Items you view, purchase, return, exchange, or cancel.

  • Communications with us: Information included in customer support inquiries.

  • Device and Usage information: IP address, browser type, and information regarding your interaction with the Services (collected via cookies, see our Cookie Policy).

Personal Information Sources

We may collect personal information directly from you, automatically through the Services (via cookies and similar technologies), and from our service providers or partners.

How We Use Your Personal Information (Purposes and Legal Bases)

We process your data for the specific, explicit, and legitimate purposes listed below, based on a defined Legal Basis (GDPR Art. 6(1)) 1:

Purpose of Processing Legal Basis (GDPR Art. 6(1))
Provide, Tailor, and Improve the Services (Processing payments, fulfilling orders, shipping, managing account, processing returns)

Contractual Necessity (Art. 6(1)(b)) 1
Marketing and Advertising (Sending promotional emails, showing personalized ads)

Consent (Art. 6(1)(a)) (For newsletters and non-essential cookies) 1
Security and Fraud Prevention (Authenticating account, securing payment, investigating malicious activity)

Legitimate Interest (Art. 6(1)(f)) 2
Communicating with You (Customer support, maintaining business relationship) Legitimate Interest (Art. 6(1)(f)) or Contractual Necessity
Legal Reasons, Invoicing, and Accounting (Complying with applicable law, responding to legal process, maintaining tax records)

Legal Obligation (Art. 6(1)(c)) 1

Consequence of Failure to Provide Data: If you refuse to provide data necessary for the Execution of the Contract(e.g., shipping address, payment details), we will be unable to fulfill your order. 1

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

  1. With Shopify, vendors, and other third parties who perform services on our behalf (e.g., payment processing, fulfillment, and shipping).

  2. With business and marketing partners to provide marketing services and advertise to you.

  3. When you direct, request us, or otherwise consent to our disclosure of certain information.

  4. In connection with a business transaction (merger, bankruptcy) or to comply with any applicable legal obligations (subpoenas, tax audits).

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to provide and improve their services. Information you submit will be shared with Shopify as well as third parties that may be located in other countries than where you reside.

We use certain Shopify enhanced features that incorporate data from your interactions with our Store and other merchants. In these specific circumstances, Shopify is responsible for the processing of your personal information. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.

Security and Retention of Your Information

We cannot guarantee "perfect security." We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on factors such as maintaining your account, providing Services, and complying with legal obligations (e.g., tax records retained for 10 years).3

Your Rights and Choices

You have the following rights in relation to your personal information (subject to exceptions and limitations provided by law) 1:

  • Right to Access / Know

  • Right to Delete ("Right to be Forgotten")

  • Right to Correct

  • Right of Portability

  • Objection to Processing and Restriction of Processing

  • Withdrawal of Consent (If processing is based on consent, such as newsletters)

You may exercise any of these rights by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights.

Complaints

If you have complaints about how we process your personal information, please contact us first. You also have the right to lodge a complaint with your local data protection authority. For residents of Romania and the European Economic Area, the relevant authority is:

  • The National Supervisory Authority for Personal Data Processing (ANSPDCP), located in Bucharest.

International Transfers

We may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact (Legal Data Controller)

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact the Data Controller:

Legal Entity (Data Controller): RECHARGE CENTER S.R.L.
Unique Registration Code (CUI):

43768259 4
Registered Office (Address):

Sos. Colentina 4 Bl. 3 Sc. A Et. 3 Ap. 13 Cod 021173, Sector 2, Bucharest, Romania 4
E-mail (GDPR Inquiries): david@scentorium.eu / contact@scentorium.eu
Phone (Rapid Contact): +40.721.897.942 / +40.722.274.165

Return Policy

You can return and try on your order during 90-days after receivingg

Worldwide Delivery

Fast and secure delivery options with tracking without import duties

Sustainability

Shipping boxes and packaging are fully recyclable and biodegradable

Authorized Retailer

Authorised retailer for all the brands we carry