Scentorium Privacy Policy

Last Updated: 16 June 2026

At Scentorium, operated by RECHARGE CENTER S.R.L. (hereinafter "Scentorium," "the Data Controller," "we," or "us"), we treat your personal data with the same reverence we apply to rare botanical extracts. We are committed to absolute transparency, security, and the ethical handling of your information in strict compliance with the General Data Protection Regulation (GDPR) and applicable global data protection laws.

This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit our digital sanctuary, use our Services, or acquire a creation from our collections. By accessing our Services, you acknowledge that you understand the practices described herein.

If there is a conflict between our Terms of Service and this Privacy Policy, this policy controls with respect to your personal information.

I. Information We Collect

To provide a bespoke olfactory and shopping experience, we collect information that identifies or reasonably links to you. We gather this data directly from you, automatically through your device, or via our trusted partners (such as Shopify).

  • Identity & Contact Details: Your name, billing address, shipping address, email address, and phone number.

  • Financial & Transactional Information: Items you view, add to your cart, or purchase; payment card details (securely processed via our gateways; we do not store full credit card numbers on our servers); and transaction confirmations.

  • Account Information: Username, password, security questions, and personal preferences.

  • The Digital Path (Usage & Device Data): Information regarding your interaction with our Services, including IP addresses, browser types, network connection, and unique identifiers, collected automatically via cookies and similar technologies.

  • Communications: Inquiries, feedback, or details shared during your interactions with our Scentorium concierge and support teams.

II. Why We Use Your Data

We process your data only for specific, legitimate purposes based on defined legal grounds:

  • Contractual Necessity (Provide & Tailor Services): To fulfill your orders, manage your account, process payments, arrange shipping, and ensure your chosen flacons reach you securely.

  • Consent (Marketing & Advertising): To share curated newsletters, exclusive previews, or show you personalized online advertisements. You may withdraw this consent at any time.

  • Legitimate Interest (Security & Improvement): To authenticate your account, detect and prevent fraudulent activity, secure our payment gateways, and refine our collections based on your preferences.

  • Legal Obligation: To comply with fiscal and accounting laws (e.g., maintaining tax records for 10 years as required by Romanian law), or to respond to valid legal requests from authorities.

III. Disclosing Your Information

We only share your information with trusted partners essential to your journey and our business operations. We do not sell your personal data.

  • Our Ecosystem (Shopify): Our platform is hosted by Shopify, which processes data to ensure a seamless checkout and browsing experience. Shopify may use personal information collected about your interactions with our store, along with other merchants, to provide enhanced features. For more details on their practices, visit the Shopify Consumer Privacy Policy.

  • Logistics & Service Providers: Specialized vendors who manage secure payment processing, data analytics, and global shipping.

  • Business Partners: Partners who assist us in providing targeted marketing services, strictly in accordance with their privacy notices and your consent.

  • Legal Necessity: When required to comply with a valid legal process, enforce our Terms of Service, or protect the safety and rights of Scentorium, our clients, or the public.

IV. Security, Retention, and International Transfers

  • Security: We utilize high-tier, industry-standard security measures to protect your data. However, no digital channel is perfectly secure. We recommend keeping your account credentials strictly confidential.

  • Retention: We retain your data for as long as necessary to fulfill the purposes outlined in this policy, maintain your account, or comply with legal obligations.

  • International Transfers: As our store is powered by Shopify, your personal information may be transferred to, stored, and processed outside the country you live in (including outside the EEA or UK). In such instances, we rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, to ensure your privacy remains uncompromised.

V. Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. We do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age. If you are a parent or guardian of a child who has provided us with personal information, please contact us to request its deletion.

VI. Your Sovereign Rights

Depending on your jurisdiction (including the UK and European Economic Area), you hold absolute rights over your digital footprint:

  • The Right to Access/Know: Receive a copy of the personal data we hold about you.

  • The Right to Correct: Refine or correct inaccurate information.

  • The Right to Delete: Request the deletion of your personal data, subject to legal retention limits.

  • The Right to Portability: Transfer your data to a third party.

  • The Right to Object/Restrict: Pause or object to specific processing activities.

  • Withdrawal of Consent & Opt-Out: Manage your communication preferences or opt-out of targeted advertising. If you visit our website with the Global Privacy Control signal enabled, we will automatically treat this as a request to opt-out for your device/browser.

To exercise these rights without discrimination, please contact our concierge at contact@scentorium.eu. We may need to verify your identity before processing your request.

VII. Complaints & Contact Information

If you have concerns about your digital privacy, we invite you to contact us first so we may resolve them. You also have the right to lodge a complaint with your local data protection authority (in Romania: ANSPDCP - The National Supervisory Authority for Personal Data Processing).

For the purpose of applicable data protection laws, RECHARGE CENTER S.R.L. is the Data Controller.

Company Details Information
Legal Name RECHARGE CENTER S.R.L.
Trade Name Scentorium
Registered Office Strada Mohorului 4, Cod 021173, Sector 6, Bucharest, Romania
Trade Register No. J2021003006402
Tax ID (CUI) 43768259
Concierge Email david@scentorium.eu / contact@scentorium.eu

Changes to this Policy: We may update this Privacy Policy periodically to reflect operational or regulatory changes. The revised policy will be posted here with an updated "Last Updated" date.